Covid-19 has certainly made an impact on digital platforms due to physical isolations enforced. Decisions on lock downs have silenced the brick-and-motor and real estates while the footfall and traffic are being measured on online solutions. Nevertheless, pharmaceuticals and groceries remain as the rudimentary necessities of the public.
Close collaboration among different business departments and strategic business units would generate synergies if those are backed up by a strong system. Small to medium enterprises are challenged to strike a balance between the cost and the feature effectivity at the choice of ERP solutions. As a result of Covid-19 where practices such as social distancing and other hygiene practices became mandatory, sustaining such relationships became a challenge to enterprises especially lacking with technology infusion and diffusion.